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Terms of Use

1) Acceptance & Overview

These Terms of Use govern your access to the services and website of GumDhum (“we,” “us,” “our”). By using our site or services, you agree to these Terms. If you do not agree, do not use our services.


2) Eligibility

  • You must be the age of majority in your jurisdiction or have verifiable parental/guardian consent.
  • If you use our services on behalf of an organization, you represent you have authority to bind it.

3) Scope of Services & Academic Integrity

  • We provide educational advisory services only. We do not provide legal, immigration, tax, medical, or psychological advice.
  • No guarantees of admission, scholarships, visas, internships, or employment.
  • No ghostwriting, plagiarism, exam-taking, or falsification. We may refuse or terminate services that violate academic integrity.

4) Appointments & Cancellations

  • Bookings are subject to availability and confirmation.
  • Cancel/reschedule at least [24] hours in advance to avoid fees; late cancellations/no-shows may be charged up to [100%] of the session fee.
  • Session time may include preparation and reasonable follow-up.

5) Fees, Payments & Refunds

  • Fees are as listed on our site or proposal; taxes may apply. We may use third‑party payment processors.
  • Payment is due upon booking unless otherwise agreed in writing.
  • Refunds: [Non‑refundable]/[Refundable within X days under specified conditions]. No outcome‑based refunds.

6) Accounts & Communications

  • Provide accurate information, safeguard your login, and notify us of unauthorized use.
  • You consent to receive service-related communications (email/SMS). You may opt out of marketing messages.

7) User Content, IP & Confidentiality

  • You own your submitted materials (“User Content”). You grant us a limited, worldwide, royalty‑free license to use it to deliver and improve the services.
  • We own our site, materials, and content. We grant you a personal, non‑transferable license for your own non‑commercial use.
  • We treat non‑public User Content as confidential except where disclosure is required by law.

8) Privacy, Third‑Party Tools & Acceptable Use

  • See our Privacy Policy for how we handle personal data.
  • We may integrate third‑party tools (e.g., video, payments). Their terms and privacy policies apply; we are not responsible for their content or practices.
  • Do not use our services unlawfully, infringe IP/privacy rights, or disrupt/attempt to circumvent security.

9) Disclaimers, Liability Limit & Indemnity

  • Services are provided “as is” and “as available,” without warranties of any kind.
  • To the maximum extent permitted by law, our total liability for any claim is limited to the greater of (a) amounts you paid to us in the last [3] months for the relevant services or (b) [USD $100]. No indirect, incidental, or consequential damages.
  • You agree to indemnify us against claims arising from your misuse of the services, your breach of these Terms, or your infringement of third‑party rights.

10) Termination, Changes & Governing Law

  • We may suspend or terminate access for breach or unlawful conduct. Sections intended to survive (e.g., fees owed, IP, disclaimers, limits of liability) will survive termination.
  • We may update these Terms at any time; changes are effective upon posting. Continued use means acceptance.
  • Governing law: [State/Country]. Venue: [City, State/Country] or arbitration per [Arbitration Provider] rules (select one and customize).

Contact
GumDhum
Address: House 61(1st Floor), Block F, Road 08, Banani, Dhaka-1213
Email: info@sunrise-bd.net | Phone: +88 01611 878 274 | Website: https://gumdhum.com/